FAQs

Frequently asked questions

Everything people ask before and after their first wrap.

The basics

What exactly is WrapStudio AI?

It's an AI design studio for custom Tesla wraps. Describe a look in plain words and the AI renders a wrap fitted to your exact model, which you can preview in 3D and load onto your car's touchscreen, where the car shows itself wearing your design.

Does it work with my Tesla model?

Yes. WrapStudio AI supports the Model 3, Model Y, Model S, Model X and Cybertruck, plus other popular EVs. Each design is fitted to a precise template of your specific model so the wrap lines up panel by panel.

Designing wraps

Is it really AI?

Yes. Every wrap is generated in real time by a production image model from your written prompt — no stock catalog, no presets. Refine the description and the design changes with you.

How long does a wrap take to generate?

Usually around 30 seconds. Busy moments can take a little longer, and you'll see progress the whole time.

What if the design isn't quite right?

Describe the change you want and generate again, or use the free edit to tweak an existing design. Being specific about colour, finish and pattern gets you there fastest.

Can I preview the wrap in 3D?

Yes. Every design can be viewed on a 3D model of your car in the app and in the web visualizer, so you can check it from every angle before you commit.

Using it on your car

How do I get a wrap onto my car?

Your wrap is an image your Tesla displays on its touchscreen and in the Tesla app, so nothing physical changes and you can swap it any time. On current vehicle software you send it from your phone over the air; on older software you copy it to a USB drive. Want it on the paint as well? Take the same design to any wrap installer to print on vinyl.

Can I get my design printed on real vinyl?

Yes. Export the high resolution design and hand it to any wrap installer. Our installer guide covers what to send them.

Are lock sounds and light shows included?

The lock sound library is free to browse and download. AI lock sounds and light shows use the same credits as wraps.

Credits and account

Do credits expire?

Never. Credits stay in your account until you use them. One credit generates one wrap, and you can top up anytime. There's no subscription and nothing recurring.

Do my credits work on both iPhone and web?

Yes. Sign in with the same account and your balance is shared across the iOS app and the website.

What's your refund policy?

Because each generation consumes compute the moment you run it, spent credits aren't refundable. Unused credit packs can be refunded within 14 days of purchase — just reach out and we'll take care of it.

How do I delete my account?

Email support from the address on your account and we'll delete it along with your designs. You can also delete it yourself from your profile in the iOS app.

Didn't find it? Contact us.